We’re proud to announce that we’re now open in Ottawa!
Design your custom engagement ring and wedding bands in person at our Westboro design studio. Enjoy the ease of local access for pickup and drop off appointments, annual cleaning, maintenance and design meetings.
Get started on your Ottawa custom engagement ring with a phone consultation today!
Design an engagement ring that feels personal from the start. We offer a direct, collaborative process for custom engagement rings in Ottawa, working closely with you to build a piece that reflects your style, your budget, and your story. Everything is crafted with care by our in-house team and made to order with ethically sourced materials.
A ring designed for your story
Hand crafted with intention for a lifetime together
Transform heirlooms into your new dream ring
We’ve refined our five-star process to be fun, educational and inclusive, keeping you informed at every step with clear communication. From concept to finished product, our custom engagement ring design process with clients in Ottawa is collaborative and supportive. Your ideas take shape through renderings and feedback until the design feels just right.
Share your vision with our designers.
We start with a brief phone consultation, so we can get to know you and answer all of your questions. Based on our initial call, we curate gemstone options. In the following design meeting, we discuss all the possibilities and facilitate your centre stone viewing.
View 3D digital renderings of your unique design.
At this stage, you can see how your design has taken shape and discuss any adjustments you want to make with your designer before we begin the handcrafting process.
We handcraft your ring with love.
Every step of the production process is handled in Canada by our team of experts. You’ll be kept up to date about the progress of your ring with consistent communication. At your pickup meeting, you’ll also receive a 3rd party appraisal of your ring and premium ring box.
We work with clients across Ottawa who want a more personal way to design their engagement ring or wedding band. Many come in with questions. All leave with something they’re proud to wear.
Posted on Google Connor PhillipsTrustindex verifies that the original source of the review is Google. A very seamless experience for a wonderful time in our lives! Alexis Gallery kept me involved and the design process was so detailed I felt like I was making the ring from scratch. Love it! Love them!Posted on Google Alex RandallTrustindex verifies that the original source of the review is Google. We had such a wonderful experience with Alexis Gallery! My fiancé worked with them to design my custom engagement ring, and the entire process was amazing - I still get so many compliments on it. Because of that, we knew we had to go back to them for our wedding bands, and once again the experience was seamless and enjoyable. This time we chose from their beautiful collection, and we couldn’t be happier with our rings. We’re still in the wedding planning stages, but it feels so good to have this part finalized, and we absolutely can’t wait to wear them. Highly recommend Alexis Gallery for anyone looking for exceptional quality and service!Posted on Google Alison CannellTrustindex verifies that the original source of the review is Google. My fiancé and I bought both my engagement ring and wedding band from Alexis Gallery and they did an exceptional job! The amount of time they took to ensure my dream rings came to life was incredible. They worked closely with my fiancé to ensure every detail he wanted with my engagement ring was perfect and worked with me to ensure I got the wedding band I’ve always envisioned. Highly recommend!!Posted on Google Alfonso FernandezTrustindex verifies that the original source of the review is Google. I couldn’t be happier with the experience we had at Alexis Gallery! From the very first visit, my partner and I were treated with such warmth and care. We came in just to explore engagement ring options, and the team made sure my now fiancée felt completely comfortable while browsing through all the beautiful designs. Even though I wasn’t ready to make a purchase that day, they kept in touch and made the whole process feel easy and stress-free when the time finally came. They were incredibly patient, supportive, and discreet, making sure everything stayed a surprise for my partner. Thank you so much to everyone at Alexis Gallery for your kindness and guidance. You made a special moment even more memorable, and I’m truly grateful!Posted on Google Lev EltermanTrustindex verifies that the original source of the review is Google. Great customer service in one shot! This is it! Integrity!Posted on Google MF OGTrustindex verifies that the original source of the review is Google. Alexis Gallery exceeded our expectations. The ring is absolutely stunning — the craftsmanship, attention to detail, and overall quality are exceptional. Both my fiancée and I are thrilled with it, and it’s clear that a lot of care went into creating such a beautiful piece. We are very happy with our experience and highly recommend Alexis Gallery to anyone looking for a timeless and well-crafted ring.Posted on Google Ajay LikhariTrustindex verifies that the original source of the review is Google. Working with Alexis Gallery was one of the most memorable and heartfelt parts of planning my proposal. From the first email to the final delivery, the entire team made me feel like more than just a client — they treated this process with care, patience, and incredible attention to detail. I was completely new to the world of engagement rings, but they guided me every step of the way with genuine kindness and zero pressure. They helped me explore different styles, metals, and gemstones — even curated an intense pink diamond that turned out to be an absolute showstopper. My (now fiancée!) was blown away when she saw the ring. What made it extra special was the flexibility they showed as my ideas evolved. We switched from white to yellow gold midway, refined the side diamond details to a beautiful floral design, and included unique touches like petal prongs. The whole process felt personalized and collaborative — like I was designing something truly meaningful, not just picking a ring off a shelf. Even after the proposal, they followed up with the kindest messages and offered to celebrate our story on their socials — which we really appreciated.Posted on Google Gavin RobinsonTrustindex verifies that the original source of the review is Google. Ordered an engagement ring from Alexis Gallery and have been delighted. From the initial design consultation, through to diamond curation, detailed designs and renderings, and finishing with delivery of the perfect ring, the whole process was flawless. Total transparency on what to expect in terms of pricing, and consistent communication to keep me updated throughout. Could not have asked for a better experience.Posted on Google Bryston PicheTrustindex verifies that the original source of the review is Google. From start to finish, Alexis Gallery’s staff were friendly, approachable and caring about the process and kept me updated with video and phone calls, as well as emails the entire time. The answered all my questions, and provided some general questions that I didn’t think about that were really helpful. The ring is amazing and turned out exactly like my image I had planned. Great skill and thoughtful people, I can’t say enough. Thank youPosted on Google Nathan PaesTrustindex verifies that the original source of the review is Google. I used Alexis Gallery to design a custom engagement ring for my partner, and the entire experience was incredible. The process started with a quick email exchange where we shared our budget, timeline, and some design inspiration. We then had our first call with Randi, who walked us through the design process, available options, and what to expect. Next, we had an in-person appointment with Jacinthe, who provided more detail on the design and curated a selection of diamonds for us to view. My partner loved this part, it was so special to choose the diamond for the ring together. After that, I decided to keep the rest of the design a surprise. Once we finalized the stone and design, I placed a deposit, and things moved quickly. The renderings were ready in under two weeks, much faster than expected. The team was incredibly responsive, answering all my questions, making tweaks, and even accommodating unique customizations. From design approval to the finished ring took just over a month, seamless and efficient. The ring turned out absolutely stunning. My partner has received countless compliments, and I’ve gotten more than a few “nice job” remarks myself. We would absolutely recommend Alexis Gallery to anyone looking for a jeweler in Toronto.Load more
Every ring begins with your story and is brought to life through intentional design and expert craftsmanship. At Alexis Gallery, we create each custom engagement ring in our flagship Canadian studio and collaborate with you through our five-star process. All of our rings are crafted using ethically sourced materials and thoughtful technique.There are no shortcuts. Each decision reflects your values and your vision for the future. This is jewellery that feels personal, built with care for a chapter that matters.
We begin without assumptions. There is no standard setting or style to select from. We listen closely, then create a ring that feels right for your partner and your life. Whether you know the exact design you want or need help discovering it, our designers will assist you in building something that feels uniquely yours.
We believe that beauty and integrity belong together. From lab created diamonds to recycled gold, and Kimberly Process compliant mined diamonds, we focus on sourcing that aligns with your ethics and our values. Every metal and stone is carefully chosen to reflect lasting quality.
Our process is rooted in listening. We answer all your questions with honesty and care. Instead of visiting a store with a salesperson, you work directly with a designer who understands the details that bring your ring to life. From your first call to the final pickup, we’ll guide you through the creative steps at your pace.
Every aspect of your Alexis Gallery custom engagement ring is made in Canada. We take pride in designing and crafting each ring in-house. This gives us exceptional control over quality and design at every step.
We continue to care for your ring long after it leaves our studio. Enjoy annual cleaning, tension checks, and polishing at no cost, along with one complimentary resizing*. We’re here for the long run, not just for the special day.
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Your design journey begins with a short phone consultation. You’ll speak with a designer who will guide you with clarity and warmth. We’re here to help you explore your options with no pressure to buy.
Before your first design meeting, we will source diamonds or gemstones that align with your vision, budget, and preferred specifications. During your design meeting, you’ll view options in person allowing you to compare centre stones easily.
We’ll walk you through materials, settings, and design options in detail with samples to help you visualize everything. If you’re considering wedding bands, we will ensure your choices will compliment them perfectly taking into account side profile and setting height. Following your design meeting, you’ll receive a detailed rendering before we craft the ring. We make it easy to create something deeply personal.
Redesigning your engagement ring can feel both emotional and empowering. It isn’t about leaving the past behind,it’s about finding a new way to carry it with you. Whether you bring in an heirloom diamond or a ring from a previous chapter, we treat every piece with the care it deserves.
When we begin redesigning a piece, the first step is understanding what still feels meaningful about it. Often, the original design offers elements that clients want to carry forward, while other design features naturally evolve during the process. Our role is to shape the finished ring so it reflects where you are today, while still respecting the history behind it.
Each ring is designed, crafted, and finished in our studio. Our work is shaped by skilled hands, where every detail is considered with your story in mind.
With over 600 5-star client reviews and recognition as one of the Best Jewellery Stores in Toronto, our reputation reflects the care we bring to every project. When you visit Alexis Gallery, you are choosing a brand built on trust, creativity, and connection.
If you’re ready to reach out, we’d love to assist. Start your journey by booking a phone consultation or sending us an email today.
Our new Ottawa design studio is now open! You can experience the full Alexis Gallery design experience at our Westborough location. Every client starts with a short phone consultation to understand your style, timeline, and budget. Your designer then curates stones and prepares for your personalized design meeting. This takes place by appointment at our studio, or virtually if it’s more convenient for you. Here you’ll review your centre stone options and review every design option. Next, you’ll review 3D digital renderings, give feedback, and approve the design before we craft your ring in-house.
Our Ottawa design studio is now open and you can experience your diamond viewing in person. We curate diamonds and gemstones specifically for each client. We can’t wait to find you the perfect stone.
You’ll receive detailed CAD renderings that show all the details, such as band width, profile height, prong style, and others. We take care during the rendering stage, walking you through every detail of your design on a phone call, complete with example renderings and additional assets as necessary. We adjust the design until you approve. Only then do we begin handcrafting, with quality checks at each stage. We’ve delivered thousands of rings and only ever received ‘this looks even better than the renderings’ reactions.
It takes approximately 8 weeks from the time you place your order at our Ottawa design studio (following our design meeting). Shorter and longer timelines may be accommodated as well. We recommend reaching out at least 12 weeks before your proposal date, to ensure you have plenty of time to make changes at your own pace without feeling rushed.