Design an engagement ring that feels personal from the start. We offer a direct, collaborative process for custom engagement rings in Ottawa, working closely with you to build a piece that reflects your style, your budget, and your story. Everything is crafted with care by our in-house team in Toronto and made to order with ethically sourced materials.
Our five-star virtual process mirrors the in-studio experience exactly — the only difference is that we swap an iPad for screen-sharing. With our Love Your Stone Guarantee, you can feel confident purchasing from anywhere in the country, knowing we stand behind the beauty and quality of your ring. And while you may not be shopping in your own city, you’ll still have the joy of supporting a Canadian business dedicated to craftsmanship and care.
A ring designed for your story
Hand crafted with intention for a lifetime together
Transform heirlooms into your new dream ring
We’ve refined our five-star process to be fun, educational and inclusive, keeping you informed at every step with clear communication. From concept to finished product, our design process with clients in Ottawa is collaborative and supportive. Your ideas take shape through renderings and feedback until the design feels just right.
Once completed, you get convenient shipping to Ottawa that’s free and insured, we’ll bring you a ring that reflects your vision and carries brilliance and meaning for years to come.
Share your vision with our designers.
We start with a brief phone consultation, so we can get to know you and answer all of your questions. Based on our initial call, we curate gemstone options. In the following virtual design meeting, we discuss all the possibilities and facilitate your centre stone viewing.
View 3D digital renderings of your unique design.
At this stage, you can see how your design has taken shape and discuss any adjustments you want to make with your designer before we begin the handcrafting process.
We handcraft your ring with love.
Every step of the production process is handled locally by our team of experts. Your custom ring is then carefully protected and packaged before delivery to your Ottawa address via secured and insured shipping.
We work with clients across Ottawa who want a more personal way to design their engagement ring or wedding band. Many come in with questions. All leave with something they’re proud to wear.
Every ring begins with your story and is brought to life through intentional design and expert craftsmanship. At Alexis Gallery, we create each custom engagement ring in our flagship Canadian studio and collaborate with you through our five-star virtual process. Every ring is crafted using ethically sourced materials and thoughtful technique.There are no shortcuts. Every decision reflects your values and your vision for the future. This is jewelry that feels personal, built with care for a chapter that matters.
Your design journey begins with a short phone consultation. You’ll speak with a designer who will guide you with clarity and warmth. We’re here to help you explore your options with no pressure to buy.
Before your first design meeting, we will source diamonds or gemstones that align with your vision, budget, and preferred specifications. During your virtual design meeting, you’ll view HD videos and on-hand modeling of these stones.
Our virtual process is identical to our in-person process, we just swap an iPad for screen sharing.
We’ll walk you through materials, settings, and details. If you’re considering wedding bands, we will ensure your choices will compliment them perfectly taking into account side profile and setting height. You’ll pick the elements that feel right and receive a detailed rendering before we move forward. We make it easy to create something deeply personal.
Your lab diamond or gemstone is backed by our Love Your Stone guarantee. Once you receive your ring, you have 7 days to change your stone if you’re less than 100% thrilled. We have offered this guarantee to hundreds of clients – all have LOVED their centre stone (but the peace of mind is priceless).
Redesigning your engagement ring can feel both emotional and empowering. It isn’t about leaving the past behind,it’s about finding a new way to carry it with you. Whether you bring in an heirloom diamond or a ring from a previous chapter, we treat every piece with the care it deserves.
Some clients want to keep the original design language with subtle changes, while others are ready to explore something bold and new. Whatever your reason, we ensure the finished ring reflects where you are now with respect for where you’ve been.
Each ring is designed, crafted, and finished in our downtown Toronto studio. Our work is shaped by skilled hands, where every detail is considered with your story in mind.
With over 600 5-star client reviews and recognition as one of the Best Jewellery Stores in Toronto, our reputation reflects the care we bring to every project. When you visit Alexis Gallery, you are choosing a brand built on trust, creativity, and connection.
If you’re ready to reach out, we’d love to assist. Start your journey by booking a phone consultation or sending us an email today.
